Privacy Policy
Last Updated: February 2026
1. Introduction
Payfaci Host ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information in connection with our websites, services, and applications.
2. Information We Collect
We collect information you provide directly to us, such as when you create an account, fill out a form, or contact us. This may include:
- Name and contact information (email, phone number)
- Company and job title
- Payment and billing information
- Service usage data and analytics
- Communication preferences
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Process transactions and send related information
- Send promotional and marketing communications (with your consent)
- Respond to your inquiries and requests
- Monitor and analyze trends, usage, and activities
- Prevent fraudulent transactions and enhance security
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website and conducting our business
- Law enforcement when required by law
- Business partners with your consent
- Third parties in the event of a merger, acquisition, or bankruptcy
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. Some features may not function properly if cookies are disabled.
7. Your Rights
Depending on your location, you may have rights including:
- Access to your personal information
- Correction or deletion of inaccurate data
- Objection to processing of your information
- Restriction of processing
- Data portability
- Withdrawal of consent
8. Children's Privacy
Payfaci Host does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account.
9. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from those of your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.
11. Policy Changes
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@payfaci.com
Phone: +234 909 6000 625
13. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You can request deletion of your data at any time, subject to legal and regulatory requirements.